Frequently Asked Questions
Clear answers on FlyRabbit’s 5,000㎡ Manila & 3,000㎡ Kuala Lumpur self-operated warehouses, 12-24h dropshipping SLA, first 30 days free storage, and API sync.
FAQ Categories
All Frequently Asked Questions
Q.What are FlyRabbit’s storage fees and free storage policy? ▾
All new clients enjoy the first month (30 days) of storage completely FREE at both our 5,000㎡ Manila self-owned warehouse and 3,000㎡ Kuala Lumpur self-operated warehouse. Outbound dropshipping handling is billed per order (pick, pack & label included) with zero hidden fees.
Q.Is there a minimum order quantity (MOQ) for inbound stocking or dropshipping? ▾
First-mile LCL consolidation starts from just 1 CBM, and local dropshipping starts from 1 single order with no daily minimum order requirement.
Q.Which e-commerce platforms integrate with FlyRabbit WMS? ▾
FlyRabbit’s proprietary WMS connects via official APIs with Shopee, TikTok Shop, Lazada, TEMU, SHEIN, Amazon, and Shopify (10+ platforms), supporting multi-store shared inventory deduction in real time to prevent overselling.
Q.What is your outbound dispatch SLA and do you support COD collection? ▾
Standard orders placed before cutoff dispatch within 12-24 hours with a 99.9% accuracy rate via PDA barcode verification. We partner directly with J&T Express, Flash Express, Ninja Van, and Pos Laju for nationwide COD collection and rapid settlement.
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